Sales Associate

Job Description

We are seeking a motivated and enthusiastic Sales Associate to join our Durban team. In this role, you will be responsible for engaging with customers, understanding their needs, and providing tailored solutions to enhance their experience. You will work closely with our sales team to drive revenue and foster long-term relationships with clients.

Responsibilities

• Deliver sales reports and forecasts to management.
• Identify opportunities for upselling and cross-selling within the customer base.
• Participate in training and development sessions to enhance skills.
• Assist in organizing promotional events and sales activities.
• Collaborate with product development to tailor offerings based on customer feedback.

Requirements

Education

• Matric or equivalent
• Degree in Marketing or Business is preferred

Experience

• 3+ years of experience in a retail sales position

Technical Skills

• Conflict Resolution
• Sales Analytics

Soft Skills

• Time Management
• Interpersonal Skills

Certifications

• Retail Sales Certification

Languages

• English: Fluent
• Zulu: Proficient

Advantageous

• Experience with social media marketing: Knowledge of using social media to drive sales and engagement.
• Familiarity with sales software tools: Proficiency in using sales and marketing software to optimize performance.

Benefits

• Comprehensive medical aid and retirement plan
• Performance-based bonuses
• Opportunities for career growth and advancement
• Generous leave policy including annual leave and public holidays

Company Culture

• Inclusivity: We embrace diversity and strive to create an inclusive atmosphere for everyone.
• Innovation Driven: Creativity and innovation are at the heart of our business strategy, driving us to new heights.
• Work-Life Balance: We believe in maintaining a healthy work-life balance, ensuring our team members are happy and productive.