Account Manager

Job Description

We are on the hunt for a dynamic Account Manager who can manage a portfolio of clients while ensuring their needs are met and expectations exceeded. If you thrive in a fast-paced environment and enjoy building relationships, this is the role for you.

Responsibilities

• Engage with clients to ensure all service levels are met.
• Assist in contract negotiations and renewals.
• Partner with marketing to align efforts and promote our services.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Master's degree in Business Administration is an advantage

Experience

• 4+ years of experience in account management

Technical Skills

• Data Analysis Software
• Salesforce

Soft Skills

• Team Leadership
• Adaptability

Certifications

• Certified Account Manager (CAM)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with Agile methodologies: Ability to apply Agile principles in managing client projects.
• Experience with account forecasting: Ability to accurately project account growth and challenges.

Benefits

• Attractive salary with commission structure
• Health and wellness programs
• Support for further education and training
• Team-building activities and events

Company Culture

• Work-Life Balance: We prioritise creating a healthy work-life balance through flexible schedules.
• Community Engagement: We actively engage with the community through various initiatives.
• Team Collaboration: We believe in teamwork and collective success, encouraging collaboration across teams.