Strategic Account Manager

Job Description

We're on the lookout for a Strategic Account Manager to drive growth and deepen relationships with our key clients. The perfect candidate will have a proven ability to manage accounts strategically while delivering value and maximising client satisfaction.

Responsibilities

• Act as the main point of contact for assigned clients.
• Develop long-term relationships with clients and key stakeholders.
• Ensure client needs are met in a timely and efficient manner.
• Lead negotiations with clients to expand services where possible.
• Provide training and onboarding for new client services.
• Create and manage account budgets and forecasts.
• Regularly report on account status and opportunities to senior management.

Requirements

Education

• Bachelor's degree is required; a Master's degree is a plus

Experience

• 5-7 years of experience in account management or key account strategy

Technical Skills

• Microsoft Office
• Salesforce

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent

Advantageous

• Project Management Professional (PMP) Certification: Having a PMP Certification is beneficial for managing multiple accounts.
• Knowledge of Marketing Strategy: Understanding of marketing strategies and principles to facilitate discussions with clients.

Benefits

• Attractive salary package with commissions
• Comprehensive health care plan
• Training and development programs
• Work-life balance initiatives

Company Culture

• Integrity: We uphold high ethical standards and act with honesty in all our dealings.
• Professional Growth: We are committed to providing opportunities for personal and professional development.
• Diversity and Inclusion: We believe in embracing diversity and fostering an inclusive culture.