Housekeeping Supervisor

Job Description

We are seeking a dedicated Housekeeping Supervisor to join our team in East London. The ideal candidate will be responsible for overseeing housekeeping operations, ensuring that our facilities maintain the highest cleanliness standards. This role involves managing staff, coordinating schedules, and maintaining inventory of cleaning supplies.

Responsibilities

• Lead and motivate the housekeeping team to uphold company standards.
• Perform regular audits of cleanliness in guest rooms and public areas.
• Oversee the training and evaluation of new housekeeping staff.
• Coordinate with other departments to fulfill guests' needs swiftly.
• Maintain a safe and secure working environment for housekeeping staff.
• Ensure timely reporting of maintenance issues to the management.
• Assist in developing and implementing housekeeping policies and procedures.
• Monitor and manage housekeeping budgets and payroll.

Requirements

Education

• Diploma in Hospitality Management is preferred

Experience

• Minimum 4 years in housekeeping, including supervisory experience in a hotel environment.

Technical Skills

• Housekeeping Operations
• Time Management

Soft Skills

• Problem Solving
• Communication

Certifications

• Certified Professional Housekeeper (CPH)

Languages

• English: Fluent

Advantageous

• Knowledge of Health and Safety regulations: Familiarity with health and safety standards in hospitality.
• Ability to manage multiple locations: Experience in overseeing housekeeping for multiple properties.

Benefits

• Comprehensive health insurance plan
• Retirement savings plan with company matching
• Flexible working hours
• Access to employee wellness programs

Company Culture

• Continuous Improvement: We support our employees in their journey of growth and self-improvement.
• Innovative Practices: We encourage innovative practices in housekeeping to enhance guest experiences.
• Work-Life Balance: We promote practices that help employees achieve a good work-life balance.