Housekeeping Manager

Job Description

Looking for an experienced Housekeeping Manager who is passionate about maintaining hygiene standards and enhancing guest experience. You will lead a team of housekeeping staff while coordinating schedules and ensuring that all areas of the hotel are clean, safe, and welcoming. Join us in creating memorable experiences for our guests.

Responsibilities

• Supervise housekeeping team to ensure high-quality services.
• Regularly inspect the quality of work to maintain standards.
• Create and train staff on cleaning procedures and hospitality best practices.
• Collaborate with management to enhance guest satisfaction.
• Oversee inventory management of household supplies.
• Ensure proper handling and training of cleaning equipment.
• Establish protocols for emergency and safety procedures.
• Provide feedback and performance evaluations for team members.
• Implement cost-saving measures while maintaining quality service.
• Assist in the recruitment and onboarding of new staff.

Requirements

Education

• Matriculation or higher qualification
• Diploma in Hospitality Management is an advantage

Experience

• 3-5 years of experience in housekeeping management or related field

Technical Skills

• Leadership
• Attention to Detail

Soft Skills

• Communication
• Problem-solving

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Previous experience in luxury hotels: Hands-on experience in high-end hospitality settings.
• Knowledge of cleaning products and techniques: Expertise in selecting and using appropriate cleaning agents.

Benefits

• Competitive salary and performance bonuses
• Health insurance coverage
• Paid time off and holidays
• Employee discounts on services
• Opportunities for career advancement

Company Culture

• Teamwork: We value collaboration and strong teamwork to provide excellent service.
• Respect and Integrity: We foster a culture of respect, integrity, and professionalism in all our interactions.
• Continuous Improvement: We believe in continuous learning and improvement in all aspects of our work.