Tour Guide

Job Description

We're on the lookout for an enthusiastic Tour Guide to join our vibrant team in Durban! If you have a love for travel and a knack for storytelling, this could be the perfect job for you. You'll be responsible for leading groups on excursions, sharing insights about our beautiful sites, and ensuring everyone has a fantastic time.

Responsibilities

• Design and implement interactive tour experiences that enrich visitor engagement.
• Assist in marketing efforts to promote tours to potential clients.
• Work collaboratively with local vendors and attractions to enhance tour offerings.
• Conduct post-tour evaluations to assess participant satisfaction and areas for improvement.
• Stay updated on local attractions and events to provide current information to guests.

Requirements

Education

• Bachelor's degree in Hospitality or related field

Experience

• 3+ years of experience leading tours or managing guest services

Technical Skills

• Customer Service
• Presentation Skills

Soft Skills

• Adaptability
• Creativity

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual Skills: Ability to speak multiple languages will be advantageous.
• Experience in Cultural Tours: Background in guiding cultural or heritage tours for added expertise.

Benefits

• Comprehensive health insurance
• Paid time off and holiday leave
• Opportunities for professional development and training
• Team-building outings and social events

Company Culture

• Inclusivity: We celebrate diversity and inclusiveness, welcoming all backgrounds.
• Innovation: We strive to innovate our tours and services for better guest experiences.
• Community Engagement: We believe in giving back to the community and engage in local initiatives.