Hospitality Manager

Job Description

We are seeking a dynamic Hospitality Manager to oversee operations at our Durban hotel. The successful candidate will manage day-to-day activities, ensuring guest satisfaction while optimising operational efficiency.

Responsibilities

• Direct daily hotel operations and ensure compliance with service standards.
• Develop and manage budgets, forecasts, and financial reports.
• Enhance guest experience through staff training and development.
• Review and optimize hotel amenities and services.

Requirements

Education

• Degree in Business Administration or related field
• Diploma in Hospitality Management is preferred

Experience

• 6+ years in hospitality operations

Technical Skills

• Operational Management
• Sales & Marketing

Soft Skills

• Negotiation
• Time Management

Certifications

• Hospitality Management Certification
• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Experience in event planning and execution: Hands-on experience in organizing hotel events and functions.
• Proficient in financial analysis: Ability to analyze and interpret financial data.

Benefits

• Comprehensive health benefits including dental and vision.
• Retirement fund contributions.
• Flexible working hours.
• Opportunities for career advancement.

Company Culture

• Innovation in Service: We encourage innovative ideas to enhance guest experience and improve operations.
• Learning and Development: We invest in our employees' continuous growth and professional development.
• Community Engagement: We actively engage with our local community through various outreach programs.