Retail Store Manager

Cape Town FULL TIME R20,833 - R29,167 / Month
(R250,000 - R350,000 / Year)

Job Description

We are looking for a passionate Retail Store Manager to oversee our Cape Town store. The ideal candidate will be responsible for managing daily operations, developing our sales team, and creating a welcoming environment for our customers. You’ll have the opportunity to implement new strategies and enhance the overall customer experience.

Responsibilities

  • Manage staff scheduling and ensure optimal coverage during peak times.
  • Evaluate customer feedback to improve service delivery.
  • Develop and implement sales strategies to promote key products.
  • Foster a positive work environment and employee engagement.
  • Ensure the store meets all operational standards and guidelines.
  • Conduct regular inventory audits and manage shrinkage.
  • Coordinate with marketing for promotional events and campaigns.

Requirements

Education
  • Bachelor's degree in Business Management or related field
  • Postgraduate studies in Retail Management are advantageous
Experience
  • 5+ years of experience in retail management or supervisory roles
Technical Skills
  • Data Analysis
  • Customer Relationship Management (CRM)
Soft Skills
  • Problem Solving
  • Time Management
Certifications
  • Retail Management Certification
Languages
  • English: Fluent
  • Zulu: Conversational

Advantageous

  • Strong networking skills: Ability to build relationships with vendors and local businesses.
  • Understanding of digital marketing strategies: Experience in leveraging social media to drive sales and engagement.

Benefits

  • Comprehensive health and wellness benefits
  • Generous leave policies including annual and family leave
  • Professional development opportunities
  • Employee assistance programs

Company Culture

  • Diversity and Inclusion: We value diverse perspectives and strive to create an inclusive environment.
  • Work-Life Balance: We promote a healthy work-life balance for our employees.
  • Community Engagement: We actively participate in community initiatives and support local causes.
Status: Closed