Account Manager

Job Description

As an Account Manager based in Port Elizabeth, you will be the main point of contact for our clients, responsible for understanding their needs and ensuring we deliver top-notch service and solutions. You will work closely with various departments to create successful strategies to meet client goals and drive business growth.

Responsibilities

• Develop and maintain strategic relationships with clients.
• Analyze client data to identify opportunities for growth and improvement.
• Facilitate communication between clients and internal teams.
• Ensure timely follow-up on all client inquiries and requests.
• Participate in trade shows and promotional events.
• Provide training and support to clients regarding product usage.
• Keep abreast of industry developments relevant to client accounts.

Requirements

Education

• Degree in Marketing, Business Management or a related field

Experience

• 5+ years of experience in account management or client-facing role

Technical Skills

• Market Analysis
• Strategic Planning

Soft Skills

• Problem Solving
• Time Management

Advantageous

• Ability to speak Afrikaans: An added advantage for communicating with a broader client base.
• Experience in the tech industry: Understanding of technology products and services to relate better with clients.

Benefits

• Comprehensive medical aid and retirement plans.
• Work-life balance initiatives.
• Professional development opportunities.
• Team-building activities and events.

Company Culture

• Growth Mindset: We support continuous learning and development for all employees.
• Client-Centric: Our clients are at the heart of everything we do, and we strive to exceed their expectations.
• Respectful Workplace: We foster a respectful environment where everyone feels valued.