E-commerce Manager

Job Description

Are you ready to take on the challenge of managing e-commerce operations? We are looking for an E-commerce Manager in Durban to lead our online sales strategies and enhance customer experiences. The ideal candidate will have a strong understanding of digital marketing, user experience, and inventory management.

Responsibilities

• Increase online visibility through SEO and targeted marketing tactics.
• Maintain an effective product catalog and inventory management system.
• Utilize analytics tools to track performance metrics and adjust strategies accordingly.
• Engage with customers via social media and email marketing.
• Optimize website usability and customer journey.
• Collaborate with vendors to manage product sourcing.
• Identify opportunities for upselling and cross-selling within the e-commerce platform.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 5+ years of experience in e-commerce and online sales management

Technical Skills

• SEO & SEM
• Performance Marketing

Soft Skills

• Strategic Thinking
• Problem-solving

Languages

• English: Fluent

Advantageous

• Familiarity with Google Analytics and Google Ads: Proficient in data-driven decision-making using these tools.
• Experience in managing budgets for online marketing: Ability to effectively manage and allocate budgets for campaigns.

Benefits

• Attractive performance bonus
• Retirement savings plan
• Work-life balance initiatives
• Continuous learning and growth opportunities

Company Culture

• Innovation: We foster an innovative culture where new ideas are encouraged and valued.
• Collaboration: Teamwork is at the heart of our operations, enabling us to achieve more together.
• Inclusivity: We celebrate diversity and engage all perspectives within our team.