Travel Specialist - Pretoria - Travel and Tourism

Job Description

We are on the lookout for a passionate Travel Specialist to join our Pretoria team. The ideal candidate will have a flair for creating unforgettable travel experiences, with a strong understanding of various destinations and travel logistics.

Responsibilities

• Research and recommend travel destinations and unique experiences.
• Collaborate with suppliers and vendors to negotiate contracts and secure best rates.
• Utilize travel software to manage bookings and client data effectively.
• Engage with clients post-trip to gather feedback and improve services.
• Work with the marketing team to promote travel packages and services.
• Ensure compliance with travel industry regulations and policies.

Requirements

Education

• Diploma in Travel and Tourism

Experience

• 3+ years of experience in a travel agency or similar role

Technical Skills

• Travel Management Software
• Social Media Marketing

Soft Skills

• Customer Service
• Organizational Skills

Certifications

• Certified Travel Associate (CTA)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Fluency in additional languages: Ability to communicate in other languages, enhancing client interactions.
• Sales experience in travel or tourism: Experience in upselling travel services and products to clients.

Benefits

• Comprehensive health insurance
• Paid time off and flexible working conditions
• Performance bonuses and travel incentives
• Support for ongoing training and certification

Company Culture

• Innovation Driven: We value creativity and foster an environment that encourages innovative thinking and solutions.
• Work-Life Balance: We prioritize our employees' well-being, supporting flexible working arrangements.
• Community Engagement: Our team actively participates in community service and outreach programs.