Hotel Manager

Job Description

We are looking for a dedicated Hotel Manager to lead our operations in Cape Town. You will play a crucial role in maintaining high standards of service, managing daily activities, and driving team performance.

Responsibilities

• Lead the hotel's operational strategy, ensuring alignment with business goals.
• Foster a culture of excellence through staff engagement and training programs.
• Oversee event planning and execution for functions and conferences held at the hotel.
• Manage inventory and procurement of supplies for hotel operations.
• Conduct regular inspections of rooms and facilities to maintain high standards.
• Ensure compliance with health and safety regulations.

Requirements

Education

• Bachelor's degree in Business Administration or a similar field preferred

Experience

• 5-7 years of experience in hotel management with a focus on operations

Technical Skills

• Revenue Management Systems
• Customer Relationship Management (CRM)

Soft Skills

• Leadership
• Conflict Resolution

Certifications

• Hospitality Management Certification
• Occupational Health and Safety Training

Languages

• English: Fluent

Advantageous

• Familiarity with digital marketing tools: Experience in utilizing digital marketing for hotel promotions.
• Bilingualism: Proficiency in multiple languages is an asset for engaging with diverse guests.

Benefits

• Comprehensive health, dental, and vision coverage
• Pension plan with company contribution
• Generous leave policies
• Professional development opportunities

Company Culture

• Community Engagement: We actively engage with the local community and promote sustainable tourism.
• Diversity and Inclusion: We foster a diverse workplace where everyone is valued.