E-commerce Manager

Job Description

Join our team as an E-commerce Manager, where you will drive online sales strategy and ensure successful execution of our e-commerce operations. This role requires a strong understanding of digital marketing, customer behavior, and trend analysis.

Responsibilities

• Oversee the overall e-commerce performance and report on KPIs.
• Engage with suppliers and partners for product sourcing.
• Train and mentor the e-commerce team for best practices.
• Perform A/B testing to optimize conversion rates.
• Enhance user experience through UX/UI improvements.
• Collaborate with finance to manage budgets and forecasts.

Requirements

Education

• Bachelor's degree in Digital Marketing or related field
• Master's degree is preferred

Experience

• 5+ years of experience in an e-commerce or digital marketing role

Technical Skills

• Data analytics tools (Google Analytics, Tableau)
• Email marketing platforms (Mailchimp, Klaviyo)

Soft Skills

• Team leadership
• Creative thinking

Certifications

• HubSpot Inbound Marketing Certification
• Certified E-commerce Manager (CEM)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with Supply Chain Management: Knowledge of managing supply chain processes for e-commerce efficiency.
• Proficiency in Photoshop or similar design software: Ability to create promotional graphics and enhance product listings.

Benefits

• Health, dental, and vision coverage
• Matching retirement plan
• Generous leave policies
• Employee discounts on e-commerce products

Company Culture

• Diversity and Inclusion: We are dedicated to building a diverse team and creating an inclusive environment.
• Work-Life Balance: We support a healthy work-life balance for our employees.
• Continuous Learning: We invest in our employees' growth through ongoing training and development.