Legal Receptionist

Job Description

We are currently seeking a Legal Receptionist to join our team in Cape Town. The successful candidate will be responsible for providing excellent customer service to clients, answering and directing phone calls, managing the reception area, and performing general administrative duties as needed.

Responsibilities

• Greet clients and ensure a positive first impression.
• Maintain an organized reception and waiting area.
• Direct calls and manage the office calendar.
• Assist in administrative tasks such as filing and document preparation.
• Support the legal team with task coordination.
• Handle inquiries and manage office deliveries.
• Ensure confidentiality and professionalism at all times.
• Assist in managing billing and payment processes.
• Contribute to a collaborative office environment.
• Adhere to office health and safety standards.

Requirements

Education

• High school diploma or equivalent
• Diploma in Business Administration desirable

Experience

• 1-3 years of experience in a reception or administrative position

Technical Skills

• Accounting Software
• Document Management Systems

Soft Skills

• Attention to Detail
• Customer Service Orientation

Advantageous

• Experience with legal practice management software: Hands-on experience with common software used in legal practices.
• Ability to work independently and as part of a team: Flexibility to take initiative and collaborate effectively.

Benefits

• Comprehensive health benefits.
• Retirement plan options.
• Professional development opportunities.
• Team-building activities.

Company Culture

• Client-Centric Approach: Our priority is delivering exceptional service to our clients and understanding their needs.
• Innovation: We value innovative solutions and support our team in thinking creatively.
• Respect and Integrity: We uphold the highest standards of respect and integrity in all our dealings.