IT Operations Specialist

Job Description

We are seeking an IT Operations Specialist to join our growing team in Pretoria. The ideal candidate will have experience in IT support and administration, focusing on delivering high-quality support to our users while maintaining optimal system performance.

Responsibilities

• Ensure the security of IT infrastructure by implementing best practices.
• Assist in the development of IT policies and procedures.
• Collaborate with other departments to support technology needs.
• Assist in planning and executing software updates and migrations.
• Monitor system performance, troubleshoot issues, and maintain logs.
• Help manage external vendor relationships for IT support services.

Requirements

Education

• Diploma in Information Technology or related field
• Relevant certifications in IT support preferred

Experience

• 2-4 years of experience in a similar role

Technical Skills

• Linux Administration
• Backup Solutions

Soft Skills

• Adaptability
• Customer Service Orientation

Certifications

• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Scripting Knowledge: Basic knowledge of PowerShell or Bash scripting for automation.
• Project Management Experience: Experience participating in IT projects to improve services.

Benefits

• Comprehensive medical and dental coverage
• Employee wellness programs
• Flexible working hours
• Remote work options available

Company Culture

• Inclusivity and Diversity: We celebrate diversity and create an inclusive workplace for all.
• Work-Life Balance: We prioritize a healthy work-life balance, offering flexible work arrangements.