Restaurant Manager

Job Description

We are on the lookout for a passionate Restaurant Manager to lead our team in Durban. In this pivotal role, you will oversee daily operations, ensuring the highest standards of food quality, service, and overall guest satisfaction. Join us to create memorable dining experiences while driving profitability and operational excellence.

Responsibilities

• Lead and inspire restaurant staff to deliver outstanding service.
• Manage daily operations to ensure the restaurant runs smoothly.
• Create and maintain an inviting atmosphere that enhances the guest experience.
• Conduct weekly staff meetings to discuss performance and set goals.
• Ensure compliance with all health and safety regulations.
• Optimize the menu to reflect customer preferences and market trends.
• Participate in community events to promote the restaurant.
• Develop strategies to reduce operational costs and waste.
• Establish staff schedules to ensure optimal coverage.
• Evaluate and improve customer service feedback metrics.

Requirements

Education

• Degree in Hospitality Management or Business Administration

Experience

• 5+ years of experience in a management role within the restaurant sector

Technical Skills

• Customer Service Management
• Menu Development

Soft Skills

• Team Leadership
• Time Management

Certifications

• ServSafe Certification
• Conflict Resolution Training

Languages

• English: Fluent

Advantageous

• Fluency in an additional language: Additional language proficiency is beneficial for guest relations.
• Experience in event planning: Experience in organizing and executing restaurant events.

Benefits

• Comprehensive health and dental coverage
• Generous vacation and leave policies
• Flexible work hours
• Professional development programs
• Team-building activities

Company Culture

• Community Focus: We are dedicated to serving our local community through quality service and involvement.
• Growth-Oriented: Our company values personal and professional growth and offers training programs.