Housekeeping Manager

Job Description

Seeking an experienced Housekeeping Manager for our Port Elizabeth location. You will be responsible for leading our housekeeping team and ensuring that guest accommodations are clean and well-presented.

Responsibilities

• Supervise daily housekeeping operations for efficiency and quality.
• Ensure adherence to housekeeping schedules and assignments.
• Foster a positive and productive work environment for staff.
• Review and revise housekeeping policies as needed.
• Partner with management to forecast staffing needs.
• Organize team meetings for ongoing training and development.
• Assess and improve team performance through feedback.
• Maintain effective communication with other departments.

Requirements

Education

• High school diploma or equivalent
• Degree in Hospitality Management or related field preferred

Experience

• 5+ years of experience in hotel housekeeping and operations

Technical Skills

• Problem-Solving
• Inventory Management

Soft Skills

• Customer Service
• Team Building

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• First Aid Certification: Knowledge of first aid procedures for potential emergencies.
• Experience in training staff: Expertise in developing and delivering training programs for new hires.

Benefits

• Comprehensive health and wellness programs
• Annual performance bonuses
• Flexible working hours
• Employee discounts on services

Company Culture

• Work-Life Balance: We understand the importance of work-life balance and support flexible working arrangements.
• Community Engagement: We actively engage in community initiatives and promote sustainability.
• Open Communication: We maintain an open-door policy to encourage feedback and dialogue.