Account Manager

Job Description

We are seeking a motivated and results-driven Account Manager to join our Johannesburg team. In this role, you'll be responsible for managing client accounts, ensuring high levels of client satisfaction, and nurturing long-term relationships. The ideal candidate will have excellent communication skills, be detail-oriented, and possess the ability to provide innovative solutions to meet client needs.

Responsibilities

• Cultivate strong relationships with key accounts.
• Understand customer needs and develop selling strategies.
• Increase sales and manage account renewals.
• Collaborate with other departments to ensure customer satisfaction.
• Identify growth opportunities within existing accounts.
• Maintain updated knowledge of company products and services.
• Prepare reports on account status and sales forecasts.
• Assist in developing marketing strategies.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3+ years of experience in account management or sales

Technical Skills

• Client Relationship Management
• Sales Strategy Development

Soft Skills

• Communication
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience in digital marketing: Familiarity with digital marketing tactics and online client engagement strategies.
• Knowledge of CRM software: Experience with client relationship management tools such as Salesforce or HubSpot.

Benefits

• Competitive salary with commission structure
• Health insurance benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Team-oriented: We encourage teamwork and collaboration to achieve common goals.
• Innovation-driven: We value creativity and innovative thinking in our approaches.
• Supportive Environment: Our workplace is designed to support employee growth and development.