Hotel Sales Manager

Job Description

We are seeking a driven Hotel Sales Manager to enhance our sales strategies and drive revenue growth. The ideal candidate will possess profound knowledge of the hospitality industry, excellent communication skills, and a passion for delivering exceptional guest experiences.

Responsibilities

• Oversee all aspects of hotel sales and guest relations.
• Evaluate sales presentations and proposals for effectiveness.
• Manage the hotel’s online presence and sales platforms.
• Organize promotional events and initiatives to enhance visibility.
• Support and participate in community outreach efforts.
• Ensure compliance with hotel standard operational procedures.
• Utilize guest feedback to enhance future sales strategies.
• Collaborate with finance to manage budgets effectively.
• Stay updated on industry trends and best practices.

Requirements

Education

• Bachelor's degree in Business Administration or Hospitality Management
• Relevant certifications are an advantage

Experience

• 5+ years of experience in hospitality sales management

Technical Skills

• Sales Forecasting
• Strategic Planning

Soft Skills

• Client Relationship Management
• Problem-solving

Certifications

• Certified Hospitality Sales Professional (CHSP)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Fluency in Additional Languages: Proficiency in other languages is a plus for catering to diverse clientele.
• Experience with Group Sales and Events: Previous experience managing group bookings and events.

Benefits

• 401(k) with company matching
• Employee discounts at hotel properties
• Career advancement opportunities
• Flexible work arrangements

Company Culture

• Customer-centric focus: We prioritize our guests and ensure their experience exceeds expectations.
• Continuous Learning: We invest in our employees’ growth and development through various training programs.
• Work-life Balance: We promote a healthy work-life balance for all our employees.