Hotel Sales Manager

We are seeking a driven Hotel Sales Manager to enhance our sales strategies and drive revenue growth. The ideal candidate will possess profound knowledge of the hospitality industry, excellent communication skills, and a passion for delivering exceptional guest experiences.

Category: Hospitality and Tourism - Hotel Management
Full-time

• R350,000 - R450,000 / Year
• R29167 - R37500 / Month

Closing Date: 2025-02-01
Location: Cape Town

• Oversee all aspects of hotel sales and guest relations.
• Evaluate sales presentations and proposals for effectiveness.
• Manage the hotel’s online presence and sales platforms.
• Organize promotional events and initiatives to enhance visibility.
• Support and participate in community outreach efforts.
• Ensure compliance with hotel standard operational procedures.
• Utilize guest feedback to enhance future sales strategies.
• Collaborate with finance to manage budgets effectively.
• Stay updated on industry trends and best practices.

• Bachelor's degree in Hospitality Management or related field
• Master's degree is preferred
• Sales Strategy Development Expert in devising effective sales strategies.
• CRM Software Proficiency Proficient in using CRM tools for customer interaction management.
• Market Analysis Skilled in analyzing market trends and competitors.
• Communication Exceptional verbal and written communication skills.
• Negotiation Strong negotiation skills with a focus on client satisfaction.
• Leadership Proven leadership ability to mentor and direct teams.
• Analytical Thinking Exceptional analytical skills for problem-solving.
• English (Fluent)
• Afrikaans (Conversational)

• Fluency in Additional Languages: Proficiency in other languages is a plus for catering to diverse clientele.
• Experience with Group Sales and Events: Previous experience managing group bookings and events.

• 401(k) with company matching
• Employee discounts at hotel properties
• Career advancement opportunities
• Flexible work arrangements

• Customer-centric focus: We prioritize our guests and ensure their experience exceeds expectations.
• Continuous Learning: We invest in our employees’ growth and development through various training programs.
• Work-life Balance: We promote a healthy work-life balance for all our employees.

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