Food and Beverage Manager

Job Description

Join our team as a Food and Beverage Manager, where you'll be at the forefront of our service excellence. You will manage a talented team, control budgets, and maintain high standards in food and beverage service, ensuring every guest enjoys a memorable stay.

Responsibilities

• Direct all food and beverage operations, ensuring consistent quality and service.
• Recruit, train, and mentor team members to reach their full potential.
• Oversee financial management, including budgeting and cost control.
• Work closely with suppliers to source quality ingredients.
• Initiate promotional activities to increase customer engagement.
• Ensure cleanliness and organization of food and beverage areas.
• Foster a positive work environment to enhance team morale.
• Conduct regular evaluations of service performance and implement improvements.
• Engage with guests to cultivate lasting relationships.
• Stay updated on industry trends and implement innovative ideas.

Requirements

Education

• Diploma in Culinary Arts or Food Service Management
• Management training is preferred

Experience

• 5+ years in a similar role within a busy establishment

Technical Skills

• Customer service excellence
• Staff training and development

Soft Skills

• Time management
• Adaptability

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Proficiency in point-of-sale systems: Experience with POS systems to enhance operations.
• Culinary skills are a plus: Ability to contribute to menu planning and execution.

Benefits

• Comprehensive health benefits
• Employee training and development programs
• Flexible work hours
• Rewarding company culture

Company Culture

• Innovation: Encouraging new ideas and approaches to improve our service continually.
• Sustainability: We are committed to environmentally sustainable practices in our operations.
• Professional Growth: We offer continual training and development opportunities for our team.