Travel Manager

Job Description

As a Travel Manager, you will oversee travel operations and ensure that clients receive exceptional service. You will develop travel itineraries, manage budgets, and liaise with vendors, while coordinating logistics to ensure smooth travel experiences.

Responsibilities

• Lead travel project teams and oversee all travel-related initiatives.
• Analyse travel patterns and provide insights to enhance efficiency.
• Manage client relationships and ensure high levels of satisfaction.
• Liaise with various departments to align travel needs with company goals.
• Design innovative travel packages and promote them to clients.
• Attend travel expos and industry events to network and promote services.
• Collaborate with marketing to develop promotional materials.
• Conduct post-travel evaluations and implement improvements where necessary.

Requirements

Education

• Bachelor's degree in Hospitality or Tourism Management
• Master's degree is an advantage

Experience

• 5+ years of experience in travel management or related field

Technical Skills

• Travel Management Software
• Budget Management
• Vendor Negotiation

Soft Skills

• Communication
• Problem-solving
• Organisational Skills

Certifications

• Certified Travel Manager (CTM)
• IATA Certification

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with online booking tools: Familiarity with platforms like Amadeus and Sabre.
• Knowledge of international travel regulations: Understanding of visa requirements and travel advisories.

Benefits

• Competitive salary with performance bonuses
• Health, dental, and retirement benefits
• Flexible working hours and remote work options
• Opportunities for professional development and training

Company Culture

• Team-Oriented Environment: We believe in collaboration and teamwork across all projects.
• Commitment to Excellence: Our goal is to deliver outstanding service and exceed client expectations.
• Diversity and Inclusivity: We celebrate diverse backgrounds and perspectives within our team.