E-commerce Manager

Job Description

We are seeking a talented E-commerce Manager to lead our online initiatives in Cape Town. The ideal candidate will develop and implement strategies to drive online sales, enhance customer engagement, and improve overall digital marketing effectiveness. You will work closely with our marketing, sales, and IT teams to optimize user experience and ensure seamless online operations.

Responsibilities

• Craft and execute innovative marketing strategies to increase website traffic and conversion rates.
• Conduct A/B testing and other experiments to refine online marketing techniques.
• Coordinate with cross-functional teams to manage product launches effectively.
• Utilize analytics tools to track and optimize customer engagement and sales funnels.
• Maintain relationships with third-party vendors and e-commerce platforms to enhance service delivery.
• Develop and manage budgets for e-commerce campaigns, ensuring ROI targets are met.
• Provide training and support to team members on e-commerce best practices.
• Stay updated on emerging e-commerce trends and technologies.

Requirements

Education

• Bachelor's degree in Marketing or a related field
• MBA or relevant certification is a plus

Experience

• 5+ years of experience in e-commerce or retail management

Technical Skills

• SEO/SEM
• Data Analysis

Soft Skills

• Leadership
• Creative Thinking

Certifications

• E-commerce Management Certification
• Digital Marketing Certificate

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Familiarity with A/B testing: Experience with A/B testing methodologies to optimize digital campaigns.
• Proficient in social media management: Experience managing social media channels to promote e-commerce initiatives.

Benefits

• Attractive salary with additional incentives
• Full health and wellness benefits
• Continuous learning and development opportunities
• Work-life balance initiatives

Company Culture

• Growth Mindset: We prioritize personal and professional growth in our team members, offering various development programs.
• Community Engagement: We actively engage with local communities, supporting various initiatives and charities.
• Work-Life Balance: We believe in balancing work responsibilities with personal lives to enhance overall productivity.