Restaurant Manager

Job Description

We are on the lookout for an experienced Restaurant Manager to join our team in East London. The perfect candidate will oversee daily operations, ensuring exceptional customer experiences and staff management. You will be responsible for maintaining high standards of service and fostering a positive work environment.

Responsibilities

• Lead the restaurant team in delivering exceptional service.
• Develop and maintain relationships with suppliers and vendors.
• Ensure the restaurant meets financial targets and profitability.
• Monitor and evaluate customer satisfaction through surveys and feedback.
• Manage staff recruitment, onboarding, and training.
• Implement marketing initiatives to drive sales.
• Conduct regular inspections to ensure cleanliness and organization.
• Provide ongoing coaching and support to team members.

Requirements

Education

• Bachelor's degree in Hospitality Management or Business Administration

Experience

• 5+ years in a managerial role within the restaurant industry

Technical Skills

• Staff Management
• Inventory Control

Soft Skills

• Adaptability
• Time Management

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Culinary background: Experience working in various kitchen roles is a plus.
• Previous experience in event planning: Involvement in planning and executing restaurant events.

Benefits

• Comprehensive health insurance
• Retirement benefits with company contribution
• Flexible working schedule
• Staff recognition programs

Company Culture

• Diversity and Inclusion: We celebrate the diversity of our team and aim to create an inclusive environment.
• Continuous Improvement: We are always looking for ways to improve our services and operations.
• Work-Life Balance: We support a healthy work-life balance and encourage employee well-being.