IT Support Technician

Job Description

Join our talented team as a Cloud Solutions Architect where your skills will be harnessed to create remarkable cloud infrastructures. You will collaborate with engineering and development teams, ensuring all cloud solutions are robust, scalable, and aligned with strategic goals.

Responsibilities

• Conduct regular checks on IT infrastructure and suggest optimizations.
• Update software systems and applications as required.
• Respond to user inquiries and provide feedback on IT services.
• Assist in planning and executing IT upgrades and migrations.
• Maintain records of IT issues and solutions for future reference.

Requirements

Education

• Relevant IT certification as a plus

Experience

• 2-3 years of IT Helpdesk or support experience

Technical Skills

• Linux OS
• Cloud Services

Soft Skills

• Patience
• Teamwork

Certifications

• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Knowledge of cybersecurity best practices: Understanding of cybersecurity principles and practices to enhance security protocols.
• Knowledge of virtualization technologies: Familiarity with VMs and related technologies.

Benefits

• Medical aid and healthcare benefits
• Retirement contributions
• Flexible start and finish times
• Professional development opportunities

Company Culture

• Be-Innovative: We strive for innovative solutions and encourage our team to think outside the box.
• Team Spirit: Strong emphasis on teamwork and collaboration among all departments.
• Diversity and Inclusion: Commitment to building a diverse workforce and inclusive culture.