Hosts and Hostesses,

Job Description

Join our team as a Host or Hostess, where you will be the first point of contact for our guests. Your role will involve welcoming visitors, managing reservations, and ensuring the smooth operation of the front desk. This is a fantastic opportunity for those who enjoy interacting with people and thrive in a fast-paced environment.

Responsibilities

• Greet guests and assist them with their seating preferences.
• Handle reservations and ensure effective communication with guests.
• Provide guests with necessary details about the venue and operational hours.
• Assist with coordinating events and large group bookings.
• Maintain the front desk area and ensure it is always presentable.
• Monitor guest flow and manage waiting times effectively.
• Prepare and maintain guest feedback logs for management review.

Requirements

Education

• Matric or equivalent

Experience

• 1-2 years in hospitality preferred

Technical Skills

• Reservation Systems
• POS Systems

Soft Skills

• Strong organisational skills
• Friendly demeanour

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with Sales and Marketing: Knowledge of basic sales and marketing strategies in the hospitality context.
• Familiarity with event planning: Experience assisting with event coordination and planning.

Benefits

• Competitive salary range of R8,000 - R12,000 monthly.
• Generous staff discounts on food and beverages.
• Chance for career advancement and skills training.
• Flexible hours to improve work-life balance.

Company Culture

• Guest-Centric Approach: We put our guests first, ensuring their satisfaction is our top priority.
• Innovation: We encourage creative solutions and fresh ideas to enhance our service offerings.
• Supportive Environment: Our management is supportive and encourages open communication among team members.