Door Tender

Job Description

As a Door Tender at Hospitality Services Ltd., you will play a vital role in ensuring guests have a welcoming experience as they enter and exit our venues. Your responsibilities will include providing exceptional customer service, maintaining a safe environment, and assisting with the smooth flow of traffic.

Responsibilities

• Welcome guests warmly as they arrive.
• Assist in directing guests to various entry points during busy events.
• Ensure all doors are functioning properly and report any maintenance issues.
• Conduct regular checks to maintain a safe environment.
• Provide support to security personnel during high-traffic events.
• Maintain a pleasant atmosphere by demonstrating friendliness and professionalism.
• Collect feedback from guests to improve services.
• Participate in team meetings to discuss improvements and share experiences.
• Maintain a professional appearance and adhere to the company dress code.

Requirements

Education

• Customer service training or experience preferred

Experience

• Preferred experience includes roles in hospitality or customer service.

Technical Skills

• Basic Math Skills

Soft Skills

• Reliability
• Physical Stamina

Languages

• English: Fluent

Advantageous

• First Aid Training or Certification: Basic certification in first aid to handle emergencies.
• Fire Safety Training or Certification: Certification in fire safety protocols and procedures.

Benefits

• Competitive monthly salary between R 3,000 and R 6,000.
• Flexible working hours.
• Employee training and development opportunities.
• Team building activities.

Company Culture

• Team Spirit: We promote a supportive environment where teamwork is valued.
• Customer-Centric Approach: Our guests are at the heart of everything we do.
• Inclusivity: We embrace diversity and encourage applications from all backgrounds.