Hospitality Manager

We are seeking a dedicated Hospitality Manager to oversee our operations in Centurion. The ideal candidate will have a passion for exceptional guest service, ensuring that our hotel delivers unrivaled experiences. You’ll lead a dynamic team, implement operational strategies, and drive profitability while maintaining high standards of service.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R350,000 - R450,000 / Year
• R29167 - R37500 / Month

Closing Date: 2025-06-15
Location: Centurion

• Develop and manage the yearly budget, ensuring effective resource allocation.
• Monitor guest feedback and implement changes based on data collected.
• Lead by example in ensuring guest satisfaction and hospitality standards.
• Enhance hotel reputation via engagement in community outreach and local networking.
• Coordinate large-scale events and manage logistics and staffing.
• Foster a supportive and collaborative environment among all departments.
• Conduct regular team meetings to communicate expectations and strategies.
• Utilize technology to enhance guest services and streamline hotel operations.
• Stay updated on industry trends and best practices to keep the hotel competitive.

• Bachelor's degree in Hospitality Management or related field
• Master's degree preferred
• Customer Service Excellence Exceptional skills in delivering high-quality service to guests.
• Financial Acumen Strong understanding of budget management and financial reporting.
• Operations Management Experienced in streamlining operations in a hospitality environment.
• Leadership Excellent leadership capabilities to inspire and motivate team members.
• Communication Strong interpersonal skills for effective communication with guests and staff.
• Certified Hospitality Supervisor (CHS)
• Hospitality Management Certification
• English (Fluent)
• Afrikaans (Conversational)

• Previous experience in opening a hotel: Experience in managing all aspects of hotel pre-opening and launch.
• Fluency in a second language: Bonus for additional languages to cater to international guests.

• Health and wellness programs
• Generous holiday leave policy
• Staff training and development programs
• Reward programs for outstanding customer service

• Diversity and Inclusion: We thrive on a diverse workforce and inclusive environment.
• Professional Growth: We support continuous learning and development for all employees.
• Customer-Centric Approach: Our guests are at the heart of everything we do.

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