We are seeking a motivated Travel Consultant to join our dynamic team in Pietermaritzburg. The ideal candidate will have a knack for planning and organizing travel itineraries, along with a passion for exploring new destinations.
Responsibilities
Provide clients with detailed travel quotations based on their preferences and budget.
Assist clients with travel insurance options and necessary vaccinations.
Resolve travel-related issues promptly and efficiently.
Conduct client follow-ups to finalize bookings and confirm travel arrangements.
Develop marketing materials to enhance service offerings and attract new clients.
Requirements
Education
Matric with distinction or equivalent qualification
Degree in Tourism Management is a plus
Experience
3+ years experience in travel consultancy
Technical Skills
GDS Systems
Travel Analytics Tools
Soft Skills
Problem-solving
Teamwork
Languages
English: Fluent
Afrikaans: Basic
Advantageous
Experience in events coordination: Background in organizing travel-related events and promotions.
Foreign language proficiency: Ability to converse in multiple languages to assist diverse clients.
Benefits
Comprehensive health and wellness benefits
Flexible working hours
Annual team-building events
Support for continued education and training
Company Culture
Innovation Driven: We value innovative ideas that improve customer experiences and services.
Continuous Improvement: We encourage ongoing training and skills development for all employees.
Diversity Commitment: We embrace diversity and promote inclusivity in our workplace.