Customer Service Clerk

Job Description

We are seeking an enthusiastic Customer Service Clerk to join our team in Pretoria. The ideal candidate will possess strong communication skills and a passion for assisting customers to ensure a smooth shopping experience. This role requires a proactive approach to customer service and an ability to handle inquiries and transactions efficiently.

Responsibilities

• Proactively assist customers in finding products and making selections.
• Accurately handle payment transactions and maintain cash accuracy.
• Keep the sales area neat and visually appealing.
• Communicate with other staff to ensure efficient store operations.
• Build rapport with customers to encourage repeat business.

Advantageous

• Prior experience in a supervisory role: Involvement in managing a team or training new staff.
• Experience with e-commerce operations: Familiarity with online sales processes.

Benefits

• Comprehensive health and dental insurance
• Retirement savings plan with employer contribution
• Regular staff training and development
• Flexibility in work hours

Company Culture

• Inclusivity: We embrace diversity and strive for an inclusive workplace for all.
• Innovation: We encourage creative thinking and innovation in problem-solving.
• Respectful Communication: We promote open and respectful dialogue among all employees.