Restaurant Manager

Job Description

Join our dynamic team as a Restaurant Manager where you will oversee daily operations, manage staff, and ensure a memorable dining experience for our guests in Pietermaritzburg.

Responsibilities

• Ensure the restaurant meets or exceeds sales targets and financial objectives.
• Assist in menu development and pricing strategies to maximize profitability.
• Resolve customer complaints swiftly and professionally, enhancing the dining experience.
• Maintain a strong presence on the floor, interacting with guests to ensure satisfaction.
• Keep abreast of industry trends and competitors to strategize improvements.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field
• Management certifications preferred

Experience

• 5+ years of experience in the restaurant industry, with at least 2 years in a managerial role

Technical Skills

• Conflict resolution
• Marketing strategies

Soft Skills

• Teamwork
• Time management

Certifications

• ServSafe Certification
• Certified Restaurant Manager (CRM)

Languages

• English: Fluent

Advantageous

• Experience with event planning: Skill in organizing and executing restaurant events and promotions.
• Network within the local dining community: Established connections with suppliers and food purveyors in the area.

Benefits

• Comprehensive medical aid and retirement benefits
• Paid time off and flexible scheduling
• Training and development opportunities
• Fun and engaging work environment

Company Culture

• Inclusivity: We celebrate diversity and embrace inclusivity within our workforce.
• Learning Opportunities: We offer learning opportunities and encourage staff to grow within the company.
• Passion for Food: Our team shares a passion for food and hospitality, making every meal extraordinary.