Public Safety Telecommunicators

Job Description

The Public Safety Telecommunicator plays a pivotal role in coordinating emergency responses. This position involves effective communication with various departments and stakeholders, ensuring that emergency operations run smoothly and efficiently.

Responsibilities

• Operate communication systems and report incidents effectively.
• Document details of calls and reports for compliance and future reference.
• Act as a liaison between emergency services and the public.
• Ensure all communications align with organizational protocols.
• Assist in developing strategies to enhance response efficiency.
• Adhere to safety guidelines and maintain high standards of service.
• Evaluate procedures and suggest improvements.
• Conduct emergency drills and training sessions to prepare the team.
• Assist management in operational planning for emergency responses.

Requirements

Education

• Diploma or Bachelor's degree in Logistics, Supply Chain Management or related field

Experience

• Minimum of 2 years' experience in dispatch, logistics or transport management

Technical Skills

• Microsoft Office Suite
• Transport Management Systems (TMS)
• Geographic Information Systems (GIS)

Soft Skills

• Excellent communication
• Problem-solving abilities
• Attention to detail

Certifications

• Certified Logistics Associate

Languages

• English: Fluent

Advantageous

• Experience in using TMS and GIS software: Hands-on experience with transport and logistics systems.
• Experience in managing a fleet of vehicles: Ability to oversee vehicle logistics and maintenance.

Benefits

• Health and wellness programs
• Retirement savings plan with company match
• Flexible work environment
• Opportunities for professional development

Company Culture

• Collaboration: We encourage teamwork and collaboration across all departments, aiming for a cohesive approach to transport and logistics.
• Innovation: We constantly seek innovative solutions to improve our services and operational efficiency.
• Inclusivity: We are committed to creating a diverse and inclusive workplace where everyone is valued.