Travel Consultant

Job Description

We are seeking a detail-oriented Legal Assistant to support our legal team in Johannesburg. The ideal candidate will assist with drafting documents, conducting research, and managing case files. Strong organizational skills and a keen eye for detail are essential.

Responsibilities

• Create and manage client accounts to facilitate a streamlined booking process.
• Provide travel insurance options and advice to clients.
• Attend travel expos and networking events to generate leads and enhance personal knowledge.
• Conduct post-travel follow-ups to gather feedback and improve service.
• Utilize travel booking software and CRM systems effectively.

Requirements

Education

• Diploma in Travel and Tourism or similar qualification
• Postgraduate studies in Tourism Management is a plus

Experience

• 3+ years in travel consulting or tourism-related position

Technical Skills

• GDS (Global Distribution System)
• Social Media Management

Soft Skills

• Sales Skills
• Negotiation Skills

Certifications

• Certified Travel Consultant (CTC)
• IATA certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in group travel planning: Expertise in coordinating large group travel arrangements.
• Knowledge of local attractions and hidden gems: Ability to provide clients with unique travel experiences.

Benefits

• Comprehensive health, dental, and vision insurance
• Generous leave policies including paid holidays and sick leave
• Professional development opportunities
• Employee travel perks and discounts

Company Culture

• Diversity: We celebrate diversity and inclusivity in our workplace.
• Work-Life Balance: We prioritize a healthy work-life balance for our employees.
• Innovative Thinking: We encourage creative and innovative solutions to enhance client experiences.