E-commerce Manager

Job Description

As our E-commerce Manager, you will play a pivotal role in shaping our online sales strategy. Your mission will be to optimize our digital platforms, enhance user experience, and leverage analytics to boost our revenue and customer engagement.

Responsibilities

• Create comprehensive e-commerce marketing plans and budgets.
• Analyze customer feedback and website analytics to improve service.
• Coordinate with IT teams to troubleshoot website issues.
• Engage with social media and email marketing strategies to drive traffic.
• Lead product pricing strategies based on market research.
• Foster relationships with external vendors and partners.
• Regularly report on KPIs to senior management.
• Develop targeted promotions and sales campaigns.
• Ensure compliance with e-commerce regulations and standards.
• Drive overall growth and optimization of the online sales channel.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• MBA is advantageous

Experience

• 5+ years of experience in e-commerce or digital marketing

Technical Skills

• Google Analytics
• SEO and SEM
• E-commerce platforms
• Email Marketing

Soft Skills

• Analytical Thinking
• Leadership
• Communication

Certifications

• Google Analytics Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with Shopify or WooCommerce: Hands-on experience with leading e-commerce platforms.
• Familiarity with social media advertising: Understanding of social media ad tools and best practices.

Benefits

• Competitive salary package
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We thrive on creative ideas and innovative solutions to improve customer experience.
• Teamwork: Collaboration is at the heart of our work environment.
• Diversity and Inclusion: We celebrate diversity and strive for an inclusive workplace.