Banquet Manager

Job Description

We are seeking a seasoned Banquet Manager to lead our events team in Durban. The successful candidate will oversee all aspects of banquet planning, ensuring exceptional service and flawless execution of events.

Responsibilities

• Oversee all banquet operations to deliver outstanding guest experiences.
• Prepare detailed event schedules and checklists to ensure no detail is overlooked.
• Engage with clients pre- and post-event to gather feedback and foster relationships.
• Manage event execution to exceed client expectations, from setup to service delivery.
• Prepare reports on event performance and staff efficiency.
• Collaborate with kitchen staff to finalize menus and ensure quality food service.
• Implement strategies for improving overall event operations.

Requirements

Education

• Bachelor's degree in Business Administration or equivalent experience

Experience

• 5+ years managing large scale events with a focus on banquets

Technical Skills

• Event Coordination
• Negotiation

Soft Skills

• Communication Skills
• Creativity

Certifications

• Event Management Certification
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in hospitality marketing: Knowledge of marketing strategies to promote banquet services effectively.
• Crisis management experience: Ability to handle unforeseen challenges with composure and efficiency.

Benefits

• Attractive salary package with annual increases
• Health and wellness programs
• Travel allowances for event-related expenses
• Employee recognition programs

Company Culture

• Innovation and Creativity: We foster an environment where creative ideas are welcomed and appreciated, contributing to memorable events.
• Client-Centric Approach: Our focus is always on the client, ensuring their needs and expectations are met and exceeded.
• Work-Life Balance: We promote a healthy work-life balance, understanding the need for personal time away from work.