Hotel Manager

Job Description

Join our vibrant team in Pretoria as a Hotel Manager. This role requires strong leadership capabilities and an ability to enhance guest experiences while efficiently managing hotel operations.

Responsibilities

• Direct all operational aspects of the hotel, including front office and housekeeping.
• Establish and maintain relationships with key clients and stakeholders.
• Ensure the hotel's promotional activities align with business goals.
• Supervise and motivate team members to meet service expectations.
• Maintain accurate records of all financial transactions.
• Coordinate with maintenance team to ensure hotel facilities are in excellent condition.
• Participate in community events to promote the hotel's brand.
• Develop strategies to increase customer loyalty and repeat business.

Requirements

Education

• Bachelor's degree in Business Administration or Hospitality Management
• Relevant certifications are preferred

Experience

• 7+ years of experience in hospitality management, preferably in a hotel setting

Technical Skills

• Operational Management
• Sales and Marketing

Soft Skills

• Team Leadership
• Conflict Resolution

Languages

• English: Fluent
• Sepedi: Conversational

Advantageous

• Certification in hospitality or management: Professional certifications that demonstrate expertise in hotel management.
• Experience in event management: Skills in planning and executing events within the hotel.

Benefits

• Competitive salary with potential for bonuses based on performance
• Health, dental, and vision coverage for employees and families
• Training and development opportunities
• Flexible scheduling to promote work-life balance

Company Culture

• Innovative Thinking: We value fresh ideas and a creative approach to hospitality.
• Inclusivity: We embrace diversity and foster an inclusive workplace for all employees.
• Community Engagement: We actively participate in our local community and encourage our staff to get involved.